Privacy Policy
Last Updated: December 11, 2025
Cousin Labs LLC (“Cousin Labs,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit www.cousinlabs.com (the “Website”), how we use that information, and the choices available to you. By using the Website, you agree to the practices described in this Privacy Policy. We encourage you to read it carefully so you understand how we protect your information.
1. Collection of information
1.1 Information You Choose to Send by Email
The Website does not use contact forms. If you choose to email us through links provided on the Website, we may receive the information you include in your message, such as your name, email address, company details, or any other content you voluntarily share. This information is stored only within your email system and ours, and is used solely to respond to your inquiry. We do not use this information for marketing or unsolicited communications.
1.2 Information We Automatically Collect
When you visit the Website, we may automatically collect limited technical information to help us understand how visitors interact with the site. This may include your IP address, browser type, device type, operating system, pages viewed, time spent on the site, referring URLs, and general interaction data. This information helps us maintain site performance, troubleshoot issues, and assess usage trends
1.3 Cookies & Similar Technologies
We use cookies and similar technologies primarily for analytics and performance measurement. Cookies are small text files stored on your device that help us understand how visitors navigate the Website and which pages are most useful. You may disable cookies through your browser settings, though doing so may affect certain Website functions. We do not use cookies for advertising or user profiling.
2. How We Use Information
We use the information described in this Policy to operate and improve the Website, respond to your inquiries, analyze performance, and ensure security. This includes reviewing email submissions, understanding traffic patterns, and detecting potential misuse. We may also use aggregated or de-identified data for internal reporting and general business purposes. We do not sell personal information or use it for targeted advertising.
3. How We Share Information
We may share information with service providers who assist with hosting, analytics, security, or business operations. We may also disclose information if required by law, regulation, or legal process, or when necessary to protect the rights, property, or safety of Cousin Labs, our team, users, or the public. In the event of a business transaction, such as a merger or asset transfer, information may be shared as part of the due diligence or completion process. We do not share information for marketing purposes.
4. Data Security & Retention
We use reasonable administrative, technical, and physical safeguards to help protect the information we store. While no method of transmission or storage is entirely secure, we take steps to reduce risks associated with unauthorized access, loss, or misuse. Email communications are retained only as long as needed to respond or comply with legal obligations, while analytics data may be stored longer in aggregated, non-identifiable form. Once information is no longer needed, we take steps to delete or anonymize it.
5. International Data Transfers
If you access the Website from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your home country. By using the Website, you consent to these transfers and understand that your information will be handled as described in this Policy. We implement reasonable measures to protect transferred data in line with applicable legal standards.
6. Your Choices
You may choose not to email us, disable cookies through your browser, or contact us to request corrections to information you have previously provided. Because we do not operate newsletters, contact forms, or marketing email lists, there are no subscription preferences to manage. Your browser may offer tools to limit data collection, and you may review or delete cookies at any time. If you have concerns about your information, you can reach out using the contact details below.
7. California Residents (CCPA Notice)
California residents have the right to request disclosure of the categories of personal information we collect, request deletion of such information (subject to legal exceptions), and request correction of inaccurate information. You also have the right not to be discriminated against for exercising these rights. We do not sell or share personal information as defined by the CCPA. To submit a request, please contact us using the information in the How to Contact Us section below, and we will verify your identity before processing it.
8. EEA/UK Residents (GDPR Notice)
If you are located in the European Economic Area or the United Kingdom, you may have rights to access your personal data, request correction or deletion, object to certain types of processing, or request restrictions. You may also withdraw consent where processing is based on consent. Our legal bases for processing may include legitimate interests (such as analytics and security), contractual necessity, compliance with legal obligations, or your explicit consent. You may lodge a complaint with your local supervisory authority, though we encourage you to contact us first so we can address your concerns.
9. Third-Party Links
The Website may contain links to third-party websites and platforms such as Instagram or LinkedIn. These external sites operate independently of Cousin Labs, and we do not control their content, policies, or data practices. Visiting these sites may result in the collection or use of your information under their respective privacy policies, which we encourage you to review. Your interactions with third-party sites are entirely at your discretion and risk.
10. Children’s Privacy
Our Website and services are intended for adults and business users and are not directed to children under the age of 13. We do not knowingly collect, solicit, or store personal information from children under 13, nor do we knowingly permit such individuals to communicate with us. If we become aware that we have received personal information from a child under 13 without verified parental consent, we will promptly take steps to delete it. If you believe a child may have submitted information to us, please contact us so we can investigate and take appropriate action.
11. How to Contact Us
If you have questions about this Privacy Policy, wish to submit a rights request, or have concerns about how your information is handled, you may contact us using the details below. We will review your inquiry and respond as appropriate based on applicable laws and our internal practices.
Email: legal@cousinlabs.com
Mail:
Cousin Labs LLC
14205 N Mo Pac Expy
Ste 570 PMB 430771
Austin, Texas 78728-6529
USA
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When updates occur, the revised version will be posted on this page with an updated “Last Updated” date. Your continued use of the Website after any changes are posted indicates your acceptance of the revised terms. We encourage you to review this Policy from time to time to stay informed about how we protect your information.